Job details

Microsoft Dynamics NAV Business Applications Support Analyst – UK

Salary: £25,000 - £35,000 Per annum
Job type: Permanent
Reference: 967209

Role

Due to a new implementation, my client is looking for a Dynamics NAV Business Applications Support Analyst to work from their office in Slough. You will be part of a growing team working under the Group IT Service Support Manager in this role. You will manage, maintain and develop the company’s business applications along with running a small internal team plus a collection of third party providers.

Responsibilities

  • Provide support function for business applications
  • Record support calls
  • Escalate issues to third line
  • Ensure support team knowledge is up to date
  • Provide out of hours emergency telephone support

Company

My client is a national retailer with over 25 years experience in the industry. Employees are supported and excellent training is provided which allows everyone to progress. Hard work is richly rewarded by a range of great benefits and great working environment

Key skills

  • Knowledge of Dynamics NAV 2016
  • Knowledge of BI toolsets
  • Ideally some experience with TARGIT
  • Jet Reporting experience desirable
  • Ability to work to tight timescales
  • ITIL Foundation Certificate desirable
  • Excellent written and verbal communication skills

Opportunity

This is an excellent opportunity to join a very successful retailer where you will have the chance to learn and progress within the organisation, and improve your Dynamics knowledge and expertise. On offer is an attractive salary package, plus benefits including life assurance, permanent health insurance and product discounts.

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