Microsoft Dynamics AX/365 Support Specialist - Cleveland, Ohio, US

Salary: $80,000 - $100,000 Per annum
Job type: Permanent
Reference: 10400

Email to request info on all suitable D365 jobs


My client is looking for a Microsoft Dynamics AX/365 Support Specialist, who will be responsible for managing the day-to-day operations. The successful candidate will Act as the main internal support representative for the Dynamics AX/D365 system and as the AX/365 subject matter expert.


  • Provide necessary support and troubleshooting of company’s Microsoft Dynamics AX/D365 platform
  • Facilitate the decision-making process and develop the functional design document that will drive the development process
  • Test and provide QA of the AX/D365 platform system updates and modifications
  • Handle modifications / customizations as required, either to processes or to the Microsoft Dynamics application
  • Administer security of the ERP system
  • Provide assistance and training to business users utilizing the company’s AX/D365 system as necessary
  • Complete all documentation as required


My client is a world leading consumer chemical producer, with over 70 years of market changing experience. They have a global presence, with their North American operations based in Cleveland, Ohio.

Key skills

  • Minimum 5 years of Microsoft Dynamics AX 2012 experience
  • Experience of ERP in a manufacturing / process business.
  • Experience in design and implementation of MS Dynamics AX/D365.
  • business systems
  • Degree in Computer Science, Information Technology or related field preferred; or equivalent work experience.


This is a superb opportunity for a Dynamics AX Support Specialist to join a well-established and historic company. Their current system is soon to be upgraded to D365, allowing for excellent knowledge progression. It’s a challenging role, with significant autonomy and self-responsibility required. Additionally, the role requires some occasional international travel to Europe as well as to California.

Apply for this job

Apply for this job

* Required

Choose file No file selected