IT Infrastructure Manager - Chicago, Illinois, US (remote working)

Salary: Contact us
Job type: Permanent
Reference: 10000309

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IT Infrastructure Manager will manage the daily technical aspects of both the project/implementation and the managed services businesses. They will also require a strong understanding of commercials and act as an owner of the Infrastructure business.


  • Delivering service revenue to meet or exceed agreed budget
  • Lead the formation and execution of service related strategies
  • Strategize with sales regarding new tools and solutions
  • Maintain relationships with key clients
  • Add services to existing Managed Services customers
  • Onboarding new and sign over customers
  • Direct and participate in the Career and Competency Framework performance management system across the Managed Services team
  • Manage the team budget for staff expenses including training and compensation
  • Report to the Director of IT Managed Services


Our client is world class multi-national IT Solutions provider. They have a number of offices throughout North America.

Key skills

  • 5+ years of prior experience in managing off-shore resources
  • 5+ years’ experience implementing Microsoft Technologies
  • Ability to establish relationship at C-Suite Level as trusted advisor for business direction.
  • BA/BS in MIS, Computer Science, or other technology-related field of study.
  • Strong Technical and Process background e.g. MCSE, CCNA, ITIL, PMP
  • Technical Architecture background, ideally in the ERP environment


We are delighted to offer this outstanding opportunity.

This is a key position, within a company which is both well established and highly ambitious. You will need to be self-driven, demanding and equally ambitious but in return you will receive an extremely challenging new role, an excellent compensation package and long-term career prospects within the organisation. Candidates can be based throughout the USA.

We look forward to receiving your resume.

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