AI

More AI Features for Dynamics CRM Professionals

According to a report by Search CRM for Dynamics CRM professionals, Microsoft’s Dynamics 365 CRM platform has now been updated with additional AI-driven BI tools for sales, marketing and service. At the Microsoft Business Applications Summit 2018, James Phillips, corporate vice president of the vendor’s business application group, said that the new Dynamics 365 update would turn Dynamics CRM into a business intelligence tool. How would it do that? By incorporating AI-driven analytics to help …

A night view of the USA from above

How Microsoft Dynamics Powered the Election

With the presidential election process now over, the US is starting to heal and move forward. Unsurprisingly, technology played a large part in this election cycle, with reports that Facebook’s advertised news posts might have had an impact on the election result, amongst other things! It’s also clear that CRM, ERP and other cloud productivity technologies were used to empower voters, candidates and parties on the road to the 2016 result. According to Fred Humphries, Microsoft’s corporate …

Canal

Dutch Government Successfully Converts to Microsoft Dynamics CRM

To help improve their recruitment and career management of senior civil servants, the Dutch government has replaced their existing CRM solution with Dynamics CRM after understanding that their old system was incapable of integrating the new features they would require. The project took six months to fully implement, but Dynamics CRM is now running all recruitment operations and driving the acquisition of new talent in the government. More functionality According to  Bram de Klerck, director …

Biker heading to AXUG 16

What Makes The AXUG Summit 16 Worth Travelling for?

This year’s premier user-led educational event for Dynamics AX professionals, AXUG 16, will be held in Tampa, Florida on October 11-14th. There are plenty of other AX-focussed conferences and user events throughout the calendar, so what makes the AXUG Summit worth travelling for? 1. Networking with experts According to AXUG Summit board member Paul Martin, connections are as essential to the AXUG experience as education. While the primary function of the user group has always been learning, …

Are Sector-Specific CRM Solutions the Future?

One of the biggest challenges for the CRM industry is getting the attention of key business decision-makers in organisations where purchasing or developing a CRM might be the logical next step, but might not be the number one priority. Here we discuss whether sector-specific CRM solutions might be a fix of this issue. The Known Benefits The CRM industry is by no means in trouble. In fact, the opposite. The known benefits of implementation of a CRM are well documented: increased sales workflow …

Microsoft Dynamics Developer Jobs

Three Big Dynamics Retail Implementations

Everyone needs a bit of inspiration from time to time and those in Microsoft Dynamics developer jobs are no exception. To get those creative, problem-solving juices flowing, we’ve collected three inspirational stories of a company using Microsoft Dynamics to develop a solution for their retail needs. Read on for a fresh insight into the versatility of Microsoft Dynamics’ retail tools.   Australian Pork Limited APL had a problem that will be familiar to many businesses. After …

Microsoft Dynamics CRM Video Tips

Top 5 Microsoft Dynamics CRM Video Tips & Tutorials

When working Microsoft Dynamics jobs, it’s always smart to keep on top of functionality, whether this means finding more efficient ways to cover the basics, or learning some advanced Microsoft Dynamics CRM Video Tips. That’s why we’ve sifted through hours of YouTube videos to bring you, the dynamics professional, the internet’s best Microsoft Dynamics CRM tutorials. 1. Create Competitors Don’t worry – this doesn’t mean making life harder for business! A key feature of Dynamics …

6 ways to evaluate moving Microsoft Dynamics CRM to the cloud

http://msdynamicsworld.com/story/6-ways-evaluate-moving-microsoft-dynamics-crm-cloud?destination=node%2F120286   So you’ve been running Microsoft Dynamics CRM on-premise since, well, forever. But now you’re thinking about giving this whole cloud thing a try and moving to a cloud-based solution like CRM Online. Of course, you have a whole lot of questions, not the least of which is: Does a switch from Dynamics CRM on-premise to CRM Online (or another cloud option) make sense for my organization? Answering …