Microsoft Dynamics 365’s new AI-driven insight applications for Retailers

In 2019, Microsoft launched a number of new AI-driven insight for Dynamics 365 and if you are not yet aware of them, read on… Dynamics 365 Commerce, and Dynamics 365 Connected Store – have been designed specifically for use by retailers, and they allow businesses to harness the benefits and reality of AI to transform the retail experience. The way in which customers shop is changing and shopping has become something that can be done anytime and anywhere, because of the ease in which customers …

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How can Dynamics 365’s new digital messaging offer enhance omnichannel customer engagement this Black Friday?

You cannot fail to be aware that once again, Black Friday and Cyber Monday will soon be upon us. What was once a day of discounts in the lead up to Christmas has now turned into an almost two-week long retail phenomenon, offering blanket discounted offers to customers, both in store and online. According to IMRG, the amount spent on UK online retail sites alone on Black Friday reached £1.39bn in 2017 (up 11.7% from the previous year). Organisations this year will therefore be looking at …

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The best way to answer competency-based questions in Microsoft Dynamics 365 interviews

Firstly, let’s look at what we mean by competency-based questions… In addition to standard interview questions on your background and what you are looking for in a role or company, most interviewers like to ask competency-based interview questions, designed to test the skills or competencies that are needed for the specific role. Most interviewers work on the premise that past behaviour is the best indicator of future performance. These questions will provide you with an opportunity …

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How to negotiate the best possible deal from your job offer

When you start looking for a new job, it’s imperative that you carefully consider what you are looking for in terms of remuneration and package. You need to understand what your particular ‘non-negotiables’ are – the minimum package you are willing to accept. You should also be aware of how much someone in your position, with your skills and experience, can expect to be paid. Within the Dynamics 365 arena, there are constant salary surveys to guide you, but local and individual variants …